Skip to main content.

Frequently Asked Questions 

Below are some of our most frequently asked questions; if you don't see your question below, use the chatbot in the bottom right corner of this page, and we'll do our best to get you your answer.

What is the Jingle Bell Run?
Jingle Bell Run is the original festive run for charity and a signature Arthritis Foundation holiday event.

How do I register?
Find your local event and register at www.arthritis.org/events/jbr

Can I create a team?
Absolutely! We encourage all participants to create teams and invite friends and family to run and fundraise with them. The more the merrier.

How much does it cost to run?
Click on Event Information on your event page to see registration fees for your local event. Event fees help cover the cost of the event – we encourage all of our runners and teams to fundraise on top of the registration fee to help us fuel the mission and support the arthritis community! Fees are the same for team members and participants.

What do I get for my registration fee?
All participants will receive a Jingle Bell Run t-shirt, medal, jingle bells, and access to all event festivities. Additional items are awarded based on fundraising benchmarks.

When does registration close?
Online registration closes the afternoon the day before the event. You will also be able to register in person on the day of the event.

Where can I pick up my shirt, medal and bells?
You can pick up your shirt and bells at registration starting at 9am the morning of the event. Finisher medals will be passed out at the finish line.

Can I change my shirt size?
We will do our best to accommodate t-shirt size changes; however it cannot be guaranteed.

I can't make it to the race. May I get a refund? 
No, registration fees cannot be refunded or transferred. Your fundraising dollars are put to work immediately, enabling The Arthritis Foundation to continue critical programs and services for the arthritis community.

I registered for the wrong event. Can you move me to a different Jingle Bell Run event? 
Yes, reach out to your local staff or [email protected] to have your registration moved.

What happens if it rains?
Jingle Bell Run is rain, snow, or shine!

How do I turn in offline donations? Checks or money orders can be mailed to:
Arthritis Foundation
Attn: 2024 Jingle Bell Run - Event Name
C/o: {Participant Name or Team Name}
1355 Peachtree Street NE, Suite 600
Atlanta, GA 30309

Still have questions? Visit your local event page for any event specific questions. This includes information about: parking, courses, strollers, dog policy, and much more!