Frequently Asked Questions 

  1. How much does it cost to run?
    Fees are the same for team members and individual participants. Click on Event Information on jbr.org/charlotte for the schedule of fees and deadlines.
  2. When does registration close?
    Online registration closes on TBA, but you will still be able to register the day of the event.
  3. How do I get my packet?
    TBA
  4. What if I can’t make it to packet pickup?
    You can pick up your shirt and race bib the morning of the race. Just come to the registration area to get your race packet.
  5. Are there awards for top finishers?
    TBA
  6. Where do I park?
    TBA
  7. Are dogs allowed, and can my dog run with me?
    Yes.
  8. Are strollers allowed on the course?
    Yes.
  9. How do I turn in donations?
    Checks or Money Orders can be mailed to:
    Arthritis Foundation, Inc.
    Attn: 2020 Jingle Bell Run - Charlotte, NC
    C/o: {Participant Name}
    7621 Little Ave, Suite 215
    Charlotte, NC 28226
  10. Can I change my shirt size? 
    Bring your t-shirt to any of the packet pick-up locations or to the Packet Pick-up tent on race day to switch out your t-shirt size.
  11. Is there gear check?
    TBA
  12. Is there a kids run?
    Yes! Kids under 12 can register for the Kids Fun Run.
  13. Is there a costume contest?
    TBA
  14. What is the course?
    TBA
  15. What if I can’t make it to the race or the race goes virtual, can I get a refund?
    No, registration fees cannot be refunded or transferred. Your fundraising dollars are put to work immediately and enable the Arthritis Foundation to continue critical programs and services in our community.
  16. I registered for the wrong event. Can you move me to a different Jingle Bell Run event?
    Yes, just reach out to Kathy Streng at [email protected] and we can move your registration.
  17. Is the race USATF Certified?
    TBA
  18. Where can I find race results?
    Race results will be emailed to all participants and posted on our event website within 10 business days of the event.
  19. What happens if it rains?
    Jingle Bell Run is rain, snow, or shine!